Offline camera, fogged housing, a recorder that stopped saving footage — we diagnose the actual point of failure, whether that's the camera, the cabling, the PoE switch, or the recorder itself, before replacing anything.
Offline camera, fogged housing, a recorder that stopped saving footage — we diagnose the actual point of failure, whether that's the camera, the cabling, the PoE switch, or the recorder itself, before replacing anything.
Scheduled or same-day depending on system status.
Camera, cabling, PoE and recorder tested to isolate the fault.
Part replacement, re-cabling or re-aiming, as the diagnosis calls for.
Recording and remote access verified before we leave.
Scoped to your property, not a flat per-item rate. These are the factors that move the number, in the order they usually matter.
Usually a cable, connector or PoE issue specific to that run, rather than the camera itself — we test the full path before replacing hardware.
Often, depending on the failure — we assess the drive before concluding footage is unrecoverable.
Yes — we diagnose any system before quoting, regardless of who installed it originally.
Name, phone and ZIP. We walk it before we price it.